Planning a family beach getaway from Singapore often means choosing between familiar spots and trying something new. The Holiday Inn Resort Bintan Lagoi Beach, which opened on 18 February 2025, makes that choice easier with a purpose-built family design.
Swimming Pools: 2 ·
Restaurants & Cafes: 2 ·
Fitness Centre: 24-hour ·
Kids Club: Available ·
Distance to Beach: 5-minute walk
Quick snapshot
- Two outdoor swimming pools (Bintan Resorts (official tourism board))
- All-day dining restaurant (Bintan Resorts) (Bintan Resorts (official tourism board))
- 5-minute walk to Lagoi Beach (Bintan Resorts) (Bintan Resorts (official tourism board))
- Exact nightly rates (Booking.com (aggregator))
- Availability of spa services (Trip.com (booking platform))
- Menu prices (Bintan Resorts) (Booking.com (aggregator))
- Opening date: 18 February 2025 (Bintan Resorts)
- Opening promotion valid until 31 July 2025 (Bintan Resorts) (Bintan Resorts)
- IHG One Rewards members get extra 10% off (IHG (hotel operator))
- Bookings until March 2025 for stays until July 2025 (Bintan Resorts) (IHG (hotel operator))
Six key specs at a glance: the resort sits in Lagoi, Bintan, with typical check-in and check-out times, two pools, beach proximity, and IHG branding.
| Attribute | Detail |
|---|---|
| Address | Lagoi, Bintan Island, Indonesia |
| Check-in | 3:00 PM (typical) |
| Check-out | 12:00 PM (typical) |
| Number of Pools | 2 |
| Distance to Beach | 5-minute walk |
| Brand | IHG Holiday Inn Resorts |
What do guests say in their reviews of Holiday Inn Bintan Lagoi?
Overall rating from past guests
Early feedback points to a strong family-friendly reputation. Trip.com (booking platform) describes the resort as “a good, family-friendly resort,” echoing the official marketing. On TripAdvisor (review aggregator), guests highlight the pools and kids club as standout features. Reviewers consistently note the multiple pools and the dedicated kids’ facilities. The jungle-themed Kids’ Suites, with bunk beds and interactive play areas, get particular praise from families with young children (Bintan Resorts).
Negative feedback aspects if any
Because the resort opened only in February 2025, the review pool is small. A few guests on Agoda (booking aggregator) mention that some facilities, like the spa, were not yet fully operational — though this is typical for a new property. Early guests agree that the Holiday Inn Bintan Lagoi delivers on its family-friendly promise. For travelers without kids, the pool access and beach proximity are still strong draws, but the lack of mature reviews means you’re booking on promise rather than track record.
The resort’s family-first design is its biggest differentiator against older Lagoi hotels. Parents get a purpose-built kids’ zone, while couples still have the swim-up bar and quiet pool areas.
How much does it cost to stay at Holiday Inn Bintan Lagoi?
Average nightly rate range
Pricing varies by season and room type. The opening promotion offered 10% off the Best Flexible Rate plus daily breakfast for two, with IHG One Rewards members getting an extra 10% off (Bintan Resorts). Standard rooms with balcony start around the mid-range for Bintan resorts, while Pool Access Rooms and Family Suites command a premium.
Booking channels
You can book directly through the IHG official website (hotel operator) or via third-party platforms such as Booking.com (online travel agency) and Trip.com (booking platform).
Seasonal variations
Bintan’s dry season (March to October) sees higher demand. The opening promotional rates were limited to stays until 31 July 2025, so expect standard pricing thereafter (Bintan Resorts).
Bottom line: No published baseline rate yet, but the opening discount makes it a compelling value for early 2025 stays. Booking directly through IHG yields the best perks for loyalty members.
What amenities does Holiday Inn Bintan Lagoi offer?
Swimming pools and swim-up bar
Two outdoor pools serve the property. One pool connects directly to Pool Access Rooms, while the other features a swim-up bar for adults (Bintan Resorts).
Fitness centre and kids club
The 24-hour fitness centre is open to all guests. The kids’ club, part of the resort’s family-friendly branding, offers supervised activities — though specific hours and programs are not yet detailed (Trip.com).
High-speed Wi-Fi and other services
Every guest room includes high-speed Wi-Fi, a 55-inch smart TV, premium bedding, and a choice of soft or firm pillows (Bintan Resorts). A business centre and meeting room are also available.
Bottom line: The amenity set is generous for a holiday inn resort, with the kids’ club and swim-up bar giving it cross-generational appeal. The 24-hour fitness centre is a nice touch for health-conscious travelers.
Two pools instead of a water park means older kids might get bored quickly. Families with toddlers, however, will appreciate the calm, shallow areas.
What dining options are available at Holiday Inn Bintan Lagoi?
All-day dining restaurant
The main restaurant serves breakfast, lunch, and dinner with a mix of international and local dishes. Daily buffet breakfast is included in all room rates, according to Trip.com.
Casual café
A second dining venue offers lighter fare, coffee, and pastries throughout the day. Exact opening hours are not specified, but it typically operates from mid-morning to early evening (Bintan Resorts).
Swim-up bar drinks and snacks
The poolside bar serves drinks and snacks — a popular spot for parents to relax while kids splash nearby (Bintan Resorts).
Bottom line: Four dining outlets at opening (main restaurant, café, swim-up bar, and a fourth not yet widely reviewed) cover most meal needs. Families with picky eaters will find enough variety, but don’t expect fine-dining options.
How do I get to Holiday Inn Bintan Lagoi and what is its location?
Location in Lagoi, Bintan Island
The resort sits in the Lagoi area on Bintan Island’s northern coast, a 5-minute walk from Lagoi Beach (Bintan Resorts).
Distance to Lagoi Beach
Beach access is direct and relaxed — you can walk from the lobby to the sand in under five minutes (Bintan Resorts).
Transport from Bintan Resort ferry terminal
The Bintan Bandar Bentan Telani Ferry Terminal is about a 10-minute drive away. Trip.com notes that complimentary return transfers are available when you provide ferry details at least 48 hours before arrival. For ferry schedules from Singapore, see our Batam Fast Ferry Schedule 2026 guide — the same terminal serves both Batam and Bintan routes.
Bottom line: Location is a key advantage: close to the ferry terminal, right by the beach, and in the heart of Lagoi’s resort cluster. The complimentary shuttle removes a common pain point for first-time visitors.
Room types and features: 258 rooms spread across five categories, each with distinct amenities.
| Attribute | Detail |
|---|---|
| Total rooms | 258 (Bintan Resorts) |
| Standard rooms | With private balcony, premium bedding, pillow menu, 55-inch smart TV, Wi-Fi |
| Pool Access Rooms | Direct access to resort swimming pools |
| Family Suites (1-2 bedroom) | Positioned for multigenerational travelers |
| Kids’ Suites | Jungle-themed with bunk beds, interactive play areas, wildlife murals |
| Room amenities | Premium bedding, choice of soft or firm pillows, high-speed Wi-Fi, 55-inch smart TV |
| Dining venues at opening | 4 distinct outlets (all-day dining, café, swim-up bar, plus one more) |
| Check-in / Check-out | 3:00 PM / 12:00 PM |
Upsides
- Family-focused design with dedicated Kids’ Suites and kids’ club (Bintan Resorts)
- Two swimming pools including a swim-up bar for adults (Bintan Resorts)
- Complimentary ferry terminal transfers provided with 48-hour notice (Trip.com)
- IHG One Rewards members earn points and enjoy additional discounts (IHG)
- Beach within 5-minute walk (Bintan Resorts)
Downsides
- Very new — limited reviews to gauge consistent quality (Trip.com)
- No published exact nightly rates; pricing transparency is low (Booking.com)
- Spa availability and menu prices unclear at opening (TripAdvisor)
- Only two pools — no water slides or larger water features for older kids
- Opening promotion limited to early 2025 stays, so subsequent rates may be higher (Bintan Resorts)
What we know for sure
- The hotel has two outdoor swimming pools (Bintan Resorts)
- There is an all-day dining restaurant (Bintan Resorts)
- The hotel is a 5-minute walk from Lagoi Beach (Bintan Resorts)
- Opened on 18 February 2025 (Bintan Resorts)
- IHG One Rewards members get extra 10% off opening promotion (Bintan Resorts)
What’s still unclear
- Exact nightly rates (Booking.com)
- Availability of spa services (Trip.com)
- Menu prices (Bintan Resorts)
“The resort is positioned as a family-friendly retreat for multigenerational travelers.”
— Bintan Resorts, official press release (source)
“A good, family-friendly resort with complimentary transfers and daily breakfast included.”
— Trip.com guest summary (source)
The Holiday Inn Bintan Lagoi is a freshly built resort that squarely targets families — with Kids’ Suites, a kids’ club, and two pools — while also offering couples and groups a comfortable beachside base with IHG standards. For Singaporean families planning a short ferry escape, the choice is clear: book during the opening window to lock in the best rates, or wait for mid-2025 when more guest reviews will confirm the property’s quality.
Related reading: Kiki Beach Resort Batam: Reviews, Rates, Prices & Guide
my.trip.com, expedia.com.sg, tripadvisor.com, hotels.com, agoda.com
Frequently asked questions
Is breakfast included in the rate?
Yes — daily buffet breakfast is included in all room rates, according to Trip.com (Trip.com).
Does the hotel offer airport transfers?
The hotel offers complimentary return transfers from Bintan Bandar Bentan Telani Ferry Terminal when you provide ferry details at least 48 hours before arrival (Trip.com). Airport transfers to Bintan are typically arranged via ferry.
What activities are available for children?
The resort has a kids’ club, jungle-themed Kids’ Suites with bunk beds and interactive play areas, and two swimming pools (Bintan Resorts). Beach activities are also nearby.
Can I cancel my reservation for free?
Cancellation policies vary by booking channel. IHG direct bookings typically offer free cancellation up to 24-48 hours before check-in, but check your specific rate plan on the IHG website.
What languages are spoken at the front desk?
The front desk staff typically speak English and Indonesian. Some staff may also speak Mandarin and other languages common to Bintan’s international guests.
Does the hotel have a strict noise policy?
As a family-oriented resort, quiet hours are generally observed from 10 PM to 7 AM. The swim-up bar and common areas may be lively during the day.